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 ASIS International

Career Mapping: Plan Your Post-Military Journey 

In anticipation of GSX, we sat down with presenters of upcoming sessions in order to get a better understanding of the topics at hand. This week we are featuring, “Career Mapping: Plan Your Post-Military Journey,” presented by Michael Reiner, CPP, Assistant Vice President of Public Safety at Creighton University, who will interview two former military leaders in his session. Read on for what he had to say and don’t forget to register for GSX 2024!

Q: How did you become interested in your topic?  

A: I retired from the US Air Force over 7 years ago and transitioned directly into a senior security role, leading the Department of Public Safety at Creighton University in Omaha, Nebraska. I have also served on the Military and Veterans Community (MVC) Steering Group, both before and after my military retirement. What I observed is that too many service members have vague objectives for their post-military life and lack realistic expectations about the civilian job market. I spoke on this topic at GSX in Chicago in 2019 and again last year in Dallas—my hope is that by continuing to provide relevant content, the MVC can better prepare veterans for success at all stages of their professional careers! 

Q: Tell us about your presentation and why security professionals should have this topic on their radar.  

A: Our session is presented by the Military and Veterans Community (MVC), a group of ASIS members who are either currently serving or have served in the armed forces of their nation. We will present on Military and Law Enforcement Appreciation Day, Sept. 25, on the Career Center stage. Two former military leaders will discuss the key takeaways from their transitions to the civilian security sector. While we can’t possibly cover everything veterans need to know in a 20-minute session, we hope to spur veterans to start thinking about their career objectives and to connect them to people who can assist them in building the professional future they desire. 

Q: What advice would you give security professionals interested in this topic?  

A: Start early and ask lots of questions! If you are within your final year of military service and haven’t started your transition plan, you’ve put yourself at a disadvantage. Whether you serve for 4 years or 30 years, you have some tough decisions to make that shouldn’t be rushed. What are your priorities for the next chapter of your life—location, salary, type of work, industry sector, work/life balance, or something else? Come to our session to hear our thoughts on how to collect the information you need to make informed decisions that will meet your objectives.  

Q: How do you see this issue evolving in the next 2-5 years?  

A: Traditionally, presentations about transitioning from the military to the civilian sector focused on senior military officers and noncommissioned officers retiring from security or law enforcement roles with lifelong benefits and transitioning into senior security roles as civilians. I foresee a greater need to educate service members who are separating from the military earlier in their professional careers, often without retirement benefits. Our session will feature an officer from the US Navy who was not in a security role while serving in uniform and who did not serve over 20 years. Her story is compelling and will resonate with many young veterans. As the Military and Veterans Community, we want to inform and support all our fellow service members, not only during their transitions to the civilian sector, but also before and after they take off their military uniforms. 

Q: Why do you attend GSX?  

A: Networking in person! While the breakout sessions certainly provide outstanding educational opportunities, I can learn just as easily on a webinar. What I can’t get online are those face-to-face discussions with security professionals and leading vendors from around the globe who are wrestling with the same challenges we all address in our profession. I can trace specific steps in my own career progression to my attendance at GSX last year. See you in Orlando! 

What’s Next: From Black Swans to Unknown Knowns

Each year, ASIS highlights one Game Changer session each day. These sessions feature high-level content and are designed to explore trends that will shape the future of the security industry. 

This year, the three Game Changer sessions are themed around Black Swan risks and unknown knowns. Security professionals evaluate risk through many lenses. What keeps them up at night are the Black Swan risks that come seemingly out of the blue and are only understood with the luxury of time and hindsight.  

However, some issues are well known but seem only tangentially related to security. These “unknown knowns” are well-documented, but their effect on security seems remote. Understanding the impact of these events playing out on the world stage—including resilience in the face of disaster, global conflict, and climate change—can make all the difference between an adequate security program and an extraordinary one. 

In Monday’s session, “Knocked Down, Not Knocked Out: Building Organizational Resilience,” Maribeth Anderson and Ralph Miles, CPP, will highlight the cruciality of building an organization that is resilient not only by bouncing back from challenges and crisis situations, but also in developing the capacity to change and adapt in the face of adversity. In this session, attendees will learn to enable organizational agility and set the tone for resilience within the security function, outline the critical preparedness steps that lead to greater resilience, and analyze how organizations have applied resilience principles in real-life situations. 

In “Do You Trust Me? How to Thrive in a Mistrustful Era” on Tuesday, Diana Concannon, PCI, will discuss how global conflict continues to affect the workplace directly as political and ideological divides lead to mistrust among colleagues and teams and how security professionals can mitigate damage from these schisms. Attendees will examine how mistrust can threaten security efforts, explore current challenges and how they are amplified by technology, and recognize the role human nature can play in combatting future mistrust. 

In the final Game Changer, “When Chaos Reigns: The Critical Role of Security in Global Crises,” Larry Fitzgerald, CPP, PSP, Nicole Persaud, Rawlings Miller, and Tracey Durner will focus on using an Environmental, Social, and Corporate Governance (ESG) lens for risk assessment while in a disastrous environment, like war, famine, natural disaster, or civil and social unrest. In this session, attendees will appraise how responding to crises can affect a company’s reputation, discuss ESG concepts to resonate with all stakeholders, and prepare security stakeholders/teams to think strategically around ESG and reputational issues. 

Learn more about these Game Changers and all GSX education here.

New in Orlando

ASIS International is excited to bring Global Security Exchange back to Orlando in 2024! Sunny Orlando is always a great destination, but in 2024 the city has welcomed even more interesting and fun dining and entertainment. 

New entertainment and dining near the convention center includes Arcade Monsters, a video game bar and restaurant, and Chuck Lager America’s Tavern, with food prepared by Top Chef alumnus Fabio Viviani and known for its craft bourbons. Pointe Orlando, dubbed a playground for adults with or without kids, will debut three new entertainment spaces: Sports & Social, a place to watch and play games such as Skee-Ball and Foosball; a PBR Cowboy Bar, featuring a mechanical bull and multiple bars; and Live! Plaza, a space for special events, live music, viewing sporting events, festivals and more. 

In downtown Orlando, Natsu Omakase recently opened, featuring an exclusive 10-seat sushi omakase concept with an innovative and seasonal menu. Also new to downtown is Judson’s Live in the Dr. Phillips Center for the Performing Arts. This 150-seat, cabaret-style music space hosts 50-minute music performances for guests to enjoy alongside specialty cocktails and a seasonal scratch-kitchen menu of shareable bites. 

Orlando’s famed theme parks will also be welcoming new attractions in 2024. Walt Disney World Resort opened Journey of Water, Inspired by Moana at the end of 2023 in Epcot, and will be welcoming guests to Tiana’s Bayou Adventure, which is replacing Splash Mountain, this summer. Two new restaurants have also opened in Disney Springs: Summer House on the Lake, a lakeside eatery with California-inspired cuisine, and eet by Maneet Chauhan, the first Indian-inspired restaurant in Disney Springs. 

Universal Studios Florida will debut DreamWorks Land in June 2024, which will feature the opportunity to meet characters from DreamWorks classics like “Shrek,” “Kung Fu Panda,” and “Trolls.” The new space will also feature the family-friendly Trolls Trollercoaster. 

In 2024, SeaWorld Orlando plans to introduce Penguin Trek, a family launch coaster that will take guests through an Antarctic landscape on snowmobile-inspired cars before ending up in the park’s penguin habitat. 

These exciting new attractions and dining options come in addition to the many entertainment and restaurant options that already make Orlando a vibrant and inviting destination. The only question now is how to fit all these great opportunities in with your GSX experience!

GSX 2024 Education Programming Announced!

ASIS International has announced the complete education lineup for the upcoming GSX 2024, featuring more than 200 sessions addressing the top issues in security today. The conference will take place over three days from 23-25 September at the Orange County Convention Center in Orlando, Florida, and online via the GSX event platform.

For more information about the education, read the press release here.

For the full programming lineup, see here.

Check out the OCCC!

GSX 2024 will be held at the Orange County Convention Center (OCCC) in Orlando, Florida, USA from 23-25 September. In addition to the many wonderful aspects of Orlando as a host city, the OCCC is always working to make the convention center itself an appealing, safe, and sustainable venue. 

In 2023, the OCCC introduced its latest security improvement with BBot, a 5-foot, 500-pound autonomous security robot. The robot will increase the safety and security of OCCC guests by increasing the scope of surveillance on the Center’s campus. 

When developing the robot, the OCCC reached out to a local elementary school, Sand Lake Elementary, to help name the new robot. Third-grader Melodie Arroyo submitted the winning name in a schoolwide contest “BBot,” which stands for “Bringing Bravery Out Together.” 

BBot will provide 360-degree video surveillance to monitor crowds. Its video stream connects directly to the OCCC Security Command Center. It will feature a “help” button that attendees can utilize, which also has a direct line to the Command Center. BBot has thermal imaging capabilities that can detect temperature abnormalities both among humans and in the physical environment, which can help with safety features such as early fire detection and picking up a presence of an elevated body temperature. 

“BBot will be a revolutionary tool for the OCCC’s Security Team, however, it is not meant to replace the essential human element to safety,” said Orange County Mayor Jerry L. Demings. “Rather, it is meant to make security more effective. BBot will serve as a robust addition to an already award-winning security staff, devoted to creating Transformational Experiences through safety.” 

In addition to these increased security measures, the OCCC is constantly working to be a sustainable event venue, with waste diversion measures, a sustainable food menu, donating unused event materials, and carbon offset. 

Waste diversion at the OCCC includes mixed recycling services in the Center’s concourses and composting in both back and front of house. Much of the food at the OCCC comes from the Center-to-Table Gardens, which have more than 80 aeroponic grow towers which grow healthy, non-GMO foods. Following an event, the event team can work with the OCCC Sustainability Team and Sodexo Live! to ensure food and other leftover items are diverted from landfills to more positively impact the local community. 

The OCCC also works with We Are Neutral to calculate emissions from an event and offset them by funding local carbon sequestration projects across central Florida. 

The sustainability efforts at the OCCC and by the city of Orlando at large have been recognized and celebrated by the U.S. Green Building Council. The OCCC earned the internationally accredited Leadership in Energy and Environmental Design (LEED) for Cities and Communities gold certification, and the city of Orlando achieved a LEED for Cities gold certification. 

ASIS International is excited to host GSX 2024 at this outstanding venue and capitalize on the world-class security and sustainability initiatives the OCCC provides.

GSX Daily 2023 – Podcasts

In addition to the dozens of written articles the Security Management team produced during GSX 2023, the team also produced multiple podcasts. Check out the two below, and make sure to subscribe to Security Management for all the latest security industry content in a variety of formats.

Illustration of a hand holding a smart phone with a rainbow soundcloud emitting from it. The SM Podcast logo is in the bottom right corner

Does Authenticity Outweigh Technical Knowledge During a Crisis?

Illustration of smartphone with earbuds plugged in and a soundwave overlaid

How the JFK Assassination Changed the World of Close Protection

GSX Daily 2023 – For an Impactful Elevator Pitch, Aim to Connect Emotionally

By Claire Meyer

“We act on logic, but we buy on emotion,” says Lida Citroën, speaker, author, executive coach, and CEO of LIDA360 LLC.

In the 2023 CSO Secure Horizons event at GSX, Citroën led a group of senior security executives (SSEs) in exercises and discussions around personal branding, developing influence, and crafting compelling communication. Leveraging emotion and storytelling can help security executives connect more fully with a wider audience, earn buy-in, and build relationships.

In one exercise within the two-day event, exclusive to CSO Center members, participants learned how to develop clearer narratives within their elevator pitches—short 30-second speeches that introduce the listener to who you are and what you stand for. These spiels are often used to introduce yourself to a stranger, kick off a meeting, or facilitate networking.

However, elevator pitches frequently go wrong, Citroën says. The speaker could essentially be rattling off their job description or résumé; using body language inappropriate for the situation, such as a lack of eye contact or overexcited hand gestures; or oversharing with jargon, too much technical detail, or irrelevant information that confounds the listener.

A good pitch, on the other hand, shows excitement, is concise, and shows interest in others, turning a short speech into an entrée for a productive and positive dialog.

You can read the rest of this article from Security Management here.


For more Security Management content about soft skills, check out the pieces below:

GSX Daily 2023 – Redesigning in Dallas

By Megan Gates

The year was 1964. The Beatles were on their first world tour. And they decided to stop in Dallas, Texas, for a 30-minute set at the Memorial Auditorium.

“The auditorium felt so huge,” recalled Pattie Davidson in an interview with The Dallas Morning News about her first concert experience at the auditorium. “It seemed so humongous. By today’s standards, it’s not, but back then, to me, it was.”

While Dallas looks very different today than it did when Paul, George, Ringo, and John made their first visit, the Memorial Auditorium, now part of the Kay Bailey Hutchison Convention Center still looks relatively the same. That’s because the arena, built in 1957, has never been renovated, so it doesn’t include many modern conveniences or security and operational amenities—like a fire suppression system.

But that’s all about to change as Dallas voters approved in November 2022 a $3.7 billion plan to build a new convention center and renovate the auditorium by 2028.

This new convention center will be big—as most things in Texas are. Plans include creating 800,000 square feet of exhibit space, 260,000 square feet of breakout space, 170,000 square feet of ballroom space, and a newly renovated arena and theater. To put that into perspective, a regulation soccer field is approximately 81,000 square feet.

The new convention center will be the hub around which new restaurants, hotels, and night life venues will operate to reconnect downtown Dallas. It’ll also include greenspace—such as a rooftop garden—and relocated light rail station (the DART) to make it more efficient to travel to.

“The expansion of the Kay Bailey Hutchison Convention Center Dallas is more than the renovation or reconstruction of a convention center,” said Rosa Fleming, City of Dallas’ executive director of convention and event services, in a press release after the approval. “It is an opportunity to re-envision downtown Dallas, reconnecting downtown to its southern neighborhoods and ensuring growth in the retail, restaurant, and housing sectors. In short, the project is a long-term economic development initiative for the city that will resonate for years to come.”

As plans to renovate, expand, and build new portions of the convention center move forward, this is a key moment for security stakeholders to gain a seat at the table to help influence choices and ensure security is integrated into the final project design.

You can read the rest of this article from Security Management here.


For more Security Management content about facility security design, check out the pieces below:

GSX Daily 2023 Recap – Leveraging Technology for More Proactive Security

By Megan Gates

Due to economic pressures and pivots in business strategies following the COVID-19 pandemic, many organizations have laid off workers. Sometimes, these difficult moments are handled in a professional manner. But other times, former employees can become disgruntled—lashing out at their former colleagues and causing harm.

Most organizations have created policies and procedures to handle workplace violence threats as they are detected. But what if there was a way to be more proactive? To leverage technology to prevent harm from happening in the first place?

This is the scenario that Donald Cornett, director, global product management, ecosystem solutions at Motorola Solutions; Drew Weston, CPP, director of national accounts at Mobile Communications America; and Sharon Hong, vice president, ecosystem solutions at Motorola Solutions, explored in the Monday presentation “From Reactive to Proactive: How AI and Automation Can Speed Response Time in Critical Incidents” at GSX 2023.

Main Takeaway

Humans are very good at making decisions to react to a situation they’ve never experienced before. But what they’re not great at is monitoring multiple events or systems at the same time—aka, multitasking—Hong explains.

Contrary to popular belief, the human brain is equipped to only handle two tasks at the same time by quickly switching back and forth between both tasks. When humans actually attempt to multitask, they often experience a 40 percent reduction in productivity, Hong says.

This poses a challenge for security teams, who are often being tasked with doing more with fewer team members. For example, consider reviewing video surveillance footage. The average security incident spans four to six hours. If you have eight cameras capturing that incident, that’s potentially 32 to 48 hours that a human will require to review that video—an entire workweek, Cornett says.

But, all is not lost. We’re currently living in an age where technology can help humans do more tasks, more quickly, and more efficiently. Security technologies now exist that are designed to monitor an environment, detect anomalies, and alert humans, who can then decide how to respond to the situation.

You can read the rest of this article from Security Management here.


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Security Technology and Using Staff More Efficiently

GSX Daily 2023 Recap – Sikorski: Why We Should Be Committed to Ukraine

By Megan Gates

Country borders are sometimes shaped by the natural world—where the edges of a nation’s territory meet the sea, river, or mountain range. But they’re also shaped by treaties, negotiations, conflict, and colonialism.

Russia’s efforts to seize control of Ukraine by military force represents a 21st Century colonial attempt to rebuild Russia’s empire, a breach of international law and norms formed following World War II when then-German Chancellor Adolf Hitler attempted similar measures to redraw the map of Europe.

If successful, Russia’s victory will set the stage for a new era of flourishing authoritarianism, increased defense spending in Europe and the United States, and a potential threat to the global world order, said Radosław “Radek” Sikorski, member of the European Parliament (MP) representing the Kyavian-Pomeranian region of Poland and a 2023 general session speaker at GSX 2023 in Dallas, Texas.

“This is a classic colonial war,” Sikorski explained. “Russia didn’t invade Ukraine because it felt threatened. Russia knows NATO is a defense alliance and has no intention—or capability—to attack Russia. If NATO was provoking Russia to invade, Russia would be invading Finland and Sweden.”

Sikorski appeared before attendees virtually from Warsaw, Poland, after completing a trip via train to Ukraine—a trip he has made every few months as Russia’s aggression continues. He plays an important role as an ally to Ukraine, not only because of his MP position representing Poland but also because he sits on the Committee for Foreign Affairs and the Security and Defence Subcommittee at the European Parliament, and is the chairman of the delegation for relations with the United States.

On previous journeys to Ukraine, Sikorski worked to coordinate and transport pick-up trucks to Ukrainian soldiers, which carry supplies and wounded individuals to hospitals. Sikorski has also traveled to Bucha, the site of some of the worst atrocities of the war, as well as to 18 miles from the front line to meet Ukrainian soldiers and view how some of the military weapons being provided to Ukraine from its allies are used.

Despite being outnumbered and lacking air superiority in the current conflict, Sikorski said that Ukraine has performed much better than expected. But, after visiting Kiev this past week, Sikorski said that he also observed that people are getting tired after almost one year and seven months of war.

Ukrainians “have made huge sacrifices in towns and villages,” he added. “There are huge spaces of freshly dug graves. They’ve lost many of their best people. They have the right to be tired.”

The rest of the world, however, does not have this right, Sikorski said.

You can read the rest of this article from Security Management here.


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Adam Lowenstein | SM Live @ GSX 2023

Adam Lowenstein, the director of product at i-PRO Americas, discusses how AI can be used in the security industry. Watch his interview on SM Live with Security Management Editor-in-Chief Teresa Anderson below.

Michael Bacon, CPP + Roy Manias | SM Live @ GSX 2023

Michael Bacon, CPP, managing partner at Rezolvrizk, and Roy Manias, senior director of security and life safety at The Cadillac Fairview Corporation, discuss the current trends in the security sector and how to elevate a security program. Watch their interview on SM Live with Security Management Editor-in-Chief Teresa Anderson below.