BEWARE OF GSX LIST AND HOUSING SCAMMERS – view the official ASIS/GSX vendors

 ASIS International

Jason Lish on Security Convergence

Find out how the Jason Lish, CSO of Lumen Technologies is integrating the company’s cyber and physical security function. Lish discusses the challenges and rewards of this journey during this prerecorded SM Live interview.

SM Live interviews were conducted by Security Management Editor-in-Chief Teresa Anderson for virtual attendees during each of the three days of the live show. SM Live featured interviews with CSOs, industry veterans, innovators, and more—brought to you from the broadcast studio, the learning theatres, and the exhibit hall floor.

Dr. Jennifer Hesterman and Rose Miller, CPP, on Security Leadership

How do military management lessons translate to security professionals? Dr. Jennifer Hesterman, vice president at Watermark Risk Management International and Rose Miller, CPP, owner and principal consultant of Sustained Security Solutions, LLC, answer that question in this SM Live studio interview. Find out what new barriers to leadership have emerged over the past year and what skills leaders need to overcome them.

SM Live interviews were conducted by Security Management Editor-in-Chief Teresa Anderson for virtual attendees during each of the three days of the live show. SM Live featured interviews with CSOs, industry veterans, innovators, and more—brought to you from the broadcast studio, the learning theatres, and the exhibit hall floor.

Eddie Sorrells, CPP, PCI, PSP, on the Evolution of Security Officers

Eddie Sorrells, CPP, PCI, PSP, COO and General Counsel for DSI Security Services and member of the ASIS International Board of Directors, explores the evolving role of the security officer in this SM Live prerecorded interview from GSX 2021. Eddie, who started his career as a security officer, shares how that experience differs from the jobs of today’s officers.

SM Live interviews were conducted by Security Management Editor-in-Chief Teresa Anderson for virtual attendees during each of the three days of the live show. SM Live featured interviews with CSOs, industry veterans, innovators, and more—brought to you from the broadcast studio, the learning theatres, and the exhibit hall floor.

Adrien Frossard on Travel Security

COVID ushered in a new paradigm for travel security. Adrien Frossard, Group Head of Travel Security and Intelligence for the AXA Group, a French multinational Insurance firm, discusses what that means for security professionals going forward in this SM Live prerecorded interview.

SM Live interviews were conducted by Security Management Editor-in-Chief Teresa Anderson for virtual attendees during each of the three days of the live show. SM Live featured interviews with CSOs, industry veterans, innovators, and more—brought to you from the broadcast studio, the learning theatres, and the exhibit hall floor.

Allison Sands on De-escalation Training

Security professionals are trained for worst case scenarios, creating a mindset that every interaction with the public is potentially dangerous. Allison Sands started Project Hummingbird to teach practitioners that most public interactions are peaceful and to offer training on how to connect with the public effectively. In this GSX 2021 SM Live studio interview, Sands discusses how to effectively use de-escalation and conflict resolution training.

SM Live interviews were conducted by Security Management Editor-in-Chief Teresa Anderson for virtual attendees during each of the three days of the live show. SM Live featured interviews with CSOs, industry veterans, innovators, and more—brought to you from the broadcast studio, the learning theatres, and the exhibit hall floor.

Michael Haggard on Mass Shootings and the Pandemic

Our world works differently after the onset of the pandemic. In this GSX 2021 SM Live studio interview with Michael Haggard, managing partner at the Haggard Law Firm, Haggard explores how issues such as workplace violence, mass shootings, and human trafficking were affected by pandemic lockdowns and what is likely to happen as the world opens up to a new pandemic landscape.

SM Live interviews were conducted by Security Management Editor-in-Chief Teresa Anderson for virtual attendees during each of the three days of the live show. SM Live featured interviews with CSOs, industry veterans, innovators, and more—brought to you from the broadcast studio, the learning theatres, and the exhibit hall floor.

Inside GSX: 2022 Selection Committee Chair Keith McGlen, CPP

Recently, ASIS launched the call for presentation proposals and reviewers for GSX 2022. We took this opportunity to sit down with the Chair of the GSX 2022 Selection Committee, Keith McGlen, CPP, Vice President, Security Services at UCHealth, to discuss learning and volunteer opportunities at this highly anticipated global event.

As the Chair of the GSX 2022 Selection Committee, what excites you most about this year’s event?

It’s both an honor and a privilege to serve in this role. Those Chairs that came before me did a terrific job at creating the “gold standard” for learning within the security profession, and I plan to honor that legacy and progress our efforts further in 2022.

Four things, in particular, excite me most about this year’s GSX event.

  1. GSX has led, and will continue to lead, in the area of offering the highest quality education – providing professional guidance for security management professionals around the world.
  2. GSX allows security management professionals the opportunity to dive deep into important case studies, best practices and leading trends throughout the security profession.
  3. I am always impressed at how ASIS looks at GSX through the lens of inclusivity. Having access to global subject matter experts (both virtually and in-person) is a key differentiator at GSX.
  4. As a volunteer leader, GSX is also a great opportunity to volunteer serve in the role of review. GSX is developed for security professionals by security professionals. Serving on the review committee has a profound impact, which reverberates globally. You can apply to be a reviewer here.

What are key things the Selection Committee will be looking for in submission proposals?

My first piece of advice is to familiarize yourself with the Call for Presentations page on the GSX site. If you are considering submitting a presentation proposal, make yourself aware of the types of topics covered at GSX. Here’s a partial list of a number of topics that will be considered:

Active AssailantAI/AR/VR and SecurityData Protection, Privacy, and TransparencyDiversity, Equity, and InclusionDigital Transformation
ESRM Best PracticesInsider ThreatSecurity LeadershipSoft Target ProtectionWorkplace Violence

We will be seeking proposals from security professionals that reflect the most significant, innovative, and high-quality thinking in security management. The professional expertise and experience of those who submit a proposal(s) are integral to delivering a robust education program that continues to shape the security management profession year after year. To deliver high-quality sessions that reflect the best security management concepts, knowledge, and practice, preference will be given to proposals aimed at our audience –Global security practitioners at the management and senior/executive levels across the spectrum of security, managing risk, active threats, cybersecurity, loss prevention, and more in both private and public sectors.

Lastly, get to know the process that is in place. It’s of the utmost importance that individuals follow the step-by-step process, instructions and timeline (i.e., deadline dates) as described on the GSX site.

What are the benefits to presenting at GSX?

The are numerous benefits to presenting at GSX, including —

  • The opportunity to be recognized by your peers regarding your subject matter expertise.
  • The opportunity to share your insights with global security management professionals.
  • The opportunity to expand your global network.
  • The opportunity to acknowledge your presentation in your own career development efforts (via your resume, LinkedIn, or in interviews).

If you are interested in presenting at GSX 2022 or becoming a reviewer, please visit the Call for Presentations page and submit your application by 1 February 2022.

Be Intentional with Your Timing

By Scott Briscoe | 28 September 2021 | GSX Daily, 2021

Daniel Pink’s keynote message from Global Security Exchange (GSX) 2021, “How to Make Time Your Ally and not Your Enemy,” can be distilled down to three main points:

  1. Our cognitive abilities don’t remain static during the course of the day.
  2. These daily fluctuations are more extreme than we realize.
  3. The best time to perform a task depends on the nature of the task.

The Peak, the Trough, and the Rebound

Pink’s research took him to study after study that yielded a similar pattern. Everybody has a rhythm to their day, and it looks like this:

Daniel pink graphic.jpg

Each day has three distinct phases, and for most people, it builds to a peak, tumbles to a trough, and rebounds. Everybody, everyday, experiences these three phases.

In his presentation, and in his book, When: The Scientific Secrets to Perfect Timing, Pink cited dozens of academic research studies in a variety of fields that illustrate this pattern. One example examined hundreds of millions of tweets using artificial intelligence. The study concluded that in their tweets, people are happier, more upbeat, and more positive in the late morning to early afternoon and are decidedly less happy and more negative in mid-afternoon before rebounding as evening approaches.

The same pattern emerges in other settings. An analysis of thousands of pages of earnings calls corporate executives have with investors yielded a similar positive (in the morning), then negative (in the afternoon), emotional curve. The study showed real-world consequences as a result: Companies that held afternoon calls had real, if temporary, negative effects on their stock prices compared to companies that held the calls in the morning. Another analysis with critical real-world results found that hospitals make more mistakes resulting in worse patient outcomes when procedures are performed in the afternoon compared to procedures performed in the morning.


Read more about Daniel Pink’s GSX 2021 keynote in the GSX Daily.

The Insider Threat: What Hath COVID-19 Wrought?

By Michael Gips, CPP, principal, Global Insights in Professional Security

The COVID-19 pandemic may well be the most consequential phenomenon that the security profession has had to deal with. One slice of that consequence, albeit a big slice—has come in the form of increased insider incidents and threats. Having presented last month on a GSX panel on that topic, I offer some context and recommendations.

Let’s look first at what COVID hath wrought. Phase 1 covers the first few months after the pandemic set in. I call it “The Great Dislocation.” This phase was characterized by (1) rapid transition to work-from-home, (2) quick dispatch (or purchase) of devices that may not have been updated or configured correctly to (3) workers who were not used to using network resources from home and (4) had little security training. This resulted in (5) basic security protocols being ignored. Capping it off, (6) security was bombarded with new duties, including health screening, access control, and social-distance monitoring.

Phase 2 I refer to as “The Great Hibernation.” People realized that the pandemic would not be fleeting, and their lives filled with Zoom meetings, cabin fever, and the blurring of lines between home and work life. Children might play games on Mom’s work computer or use apps on her smartphone. In one case, a child took and posted a photo that happened to capture a parent’s computer monitor that displayed highly sensitive proprietary information.

As the pandemic dragged on, fears rose—what I call “The Great Trepidation.” Staff worried that their jobs, benefits, or even employers wouldn’t last. Many became distraught, depressed, and emotionally unstable. An American Psychology Association survey shows that half of all adults have exhibited negative behavior due to the pandemic, such as lashing out at loved ones. These feelings sometimes engendered resentment of their employer and a desire to get what they thought they deserved, perhaps through theft, sabotage, or corporate espionage. Security, HR, and management had to address concerns such as abusive staff behavior or violence committed at home.

Then we pivot to what has been commonly called “The Great Resignation,” in which millions shed their employment. Factors were many: fear of contagion at work, shifting life priorities, caring for children not physically attending school, the dread of commuting, vaccine mandates, and so on. More than 11 million U.S. workers quit their jobs from April to June 2021 alone. Another 4.3 million quit in August. Almost 50 percent of employees are actively seeking new opportunities. Another 41 percent of workers are considering quitting, including 54 percent of the youngest cohort, Generation Z.

It’s become common for companies to poach workers and for interviewees to ghost prospective employers. Human resource departments have become so desperate for talent that they might lower standards or sacrifice background checks—thus introducing further insider risk.

Overlapping The Great Resignation is a phase I’ve dubbed “The Great Reallocation.” Organizations are figuring out what constitutes the new normal, such as staggered schedules, hybrid office and work from home, and social distancing. Companies are finding that staff have forgotten basic policies and procedures, requiring re-onboarding much of the workforce. Meanwhile, returning workers who have built new lifestyles worry whether their employers have revisited their policies on maternity/paternity leave, elder care responsibilities, working with unvaccinated people, and creating a hybrid workstyle that is fair to all staff. This web of issues potentially creates a toxic and volatile workplace.

If that wasn’t enough of a perfect storm of insider threat, add the following: (1) political, economic, and social turmoil involving social justice groups, antigovernment agitators, anarchists, QAnon, antimaskers, anti-police protesters, and so on; (2) distrust of basic institutions such as health authorities (COVID denial, etc.), the voting system (a “stolen” presidential election, etc.), and anti-corporate activists (China targeting large Western brands such as Nike and H&M, etc.); and (3) ransomware actors reaching out to alienated staff, offering life-changing paydays.

So how do you navigate this treacherous landscape? Here are my top 10 considerations.

  1. It all begins with people. Listening to, showing empathy for, regularly engaging with, and providing meaningful work and growth opportunities to your staff are all imperative. A fulfilled and respected worker is a loyal and happy worker.
    • Regular check-ins (at least weekly) with remote workers
    • Periodic in-person check-ins with direct reports
    • Revisiting policies and procedures in the new WFH environment
    • If you will be using productivity-monitoring tools, be transparent about it and explain the rationale
    • That culture must permeate the enterprise, including sponsorship, support, and commitment from the very top and across departments and divisions.
  2. Likewise, an insider-threat program must have the commitment of leadership and buy-in across the enterprise
  3. The best time to address insider threats is before hire; conduct background checks, etc. accordingly
  4. Most insider activities are identified through worker tips. Maintain an easy-to-use anonymous reporting system
  5. Inventory measures that you already have
  6. Consider pilot activities and iterative short-term tasking
  7. Institute regular security awareness training and refreshers, with positive incentives; consider gaming approaches to training
  8. Don’t forget to consider the full range of insider threat beyond espionage, fraud, etc. and identify who will have responsibility (e.g. drug trafficking, smuggling, sabotage, harassment)
  9. Also don’t forget to include contractors, business partners, clients, visitors, and staff family members among potential insiders
  10. Consider an insider-threat working group to implement strategy, collect metrics, adjust policies, and track goals and milestones

Thanks to Randy Trzeciak, my GSX copresenter, for his contribution to this list.

Stay for the Encore

The Global Security Exchange (GSX) All-Access Pass unlocks the second complimentary Encore Event, taking place 10 November 2021! Not only will attendees be able to experience the top attended GSX sessions during the rebroadcast through the GSX Platform, they’ll also have a rare opportunity to chat with a few of the speakers and continue the powerful conversations that began at GSX.

Join us for frontline insights on how to deescalate conflict and prepare for worst-case scenarios. Then, continue your learning with ALL sessions available on demand until 31 December 2021.

10 NOVEMBER ENCORE EVENT PREVIEW

Join us for a rebroadcast of these two top attended sessions. Plus, select speakers will be in attendance to continue the critical conversations started at this year’s GSX.

A Survivor’s Story: The Nashville Christmas Day Bombing

11:00 AM ET
Listen to a personal account of the 2020 bombing that left a wake of destruction and forced law enforcement to invent new ways to react quickly and skillfully. This session will include a discussion of the actions of law enforcement at all levels. Attendees will also learn about the intra-department collaboration phase from Doug Korneski, FBI Special Agent in Charge, Memphis Field Office.

Speaker: Douglas Korneski, Special Agent in Charge, Memphis Field Office at Federal Bureau of Investigation

De-escalating Conflict: Creating Critical Space Between Initial Encounter and Physical Response

12:00 PM ET
How can you prepare for the worst while also doing your best to ensure that public interactions are peaceful? Discover how de-escalation and conflict resolution training can create a critical space of stability prior to the use of force that can prevent violence and save lives.

Speaker Allison Sands, President at Project Hummingbird, is not able to participate in the live Q&A during the rebroadcast. She encourages you to reach out to her with any questions via submission on her website, www.projecthummingbird.org.


JOIN US ON 10 NOVEMBER

You will have received an invitation to the GSX digital platform from Pathable. Didn’t get an invitation? Contact [email protected]

Celebrating Women in Security

By Michael Gips, CPP, principal, Global Insights in Professional Security

If the measure of a society is how it treats its women, then the security industry has taken enormous strides in the last 15 years or so. At GSX, more and more women are presenting sessions—by my count, about 20 percent of the speakers this year were female. And women now regularly keynote a General Session. This year we heard journalist Amanda Ripley discuss “good conflict,” and recent shows have featured cybersecurity expert Keren Elazari, tech policy analyst Tarah Wheeler, former deputy national security advisor K.T. McFarland, and fighter pilot Carey Lohrenz.

At GSX we see female security experts, technicians, business development experts, thought leaders, entrepreneurs, and CEOs. Credit goes to the many trailblazers who defied stereotypes, fought through harassment, and contributed new perspectives to a hidebound profession.

Recognition is due in a lot of places, but ASIS launched perhaps the first community to specifically support females in the security industry, called ASIS Women in Security (WIS), in 2009. Other organizations soon followed suit.

When I worked at ASIS International headquarters, the impetus came from Jenny Hartman, my colleague in the Strategic Operations department. Strategic Operations was the home of the CSO Roundtable (now CSO Center for Leadership and Development), and WIS arose as a CSO Roundtable initiative. I recently talked to Jenny about champions of the cause, and she reminded me that, “Without a doubt, the number one supporter was Marene Allison,” then CSO of Medco and now CISO at Johnson & Johnson. Linda Harmon, then of Accenture, came on board next, and Accenture sponsored some of the first events. Other members of the inaugural committee were Judy Matheny (now at the Federal Deposit Insurance Corporation), Natalie Runyon (now at Thomson Reuters), Normadene Murphy (now at BASF Catalysts Division), executive recruiter Kathy Lavinder, and Lorrie Navarro (now at Biogen).

Creating a community for women was controversial. Some female security practitioners thought it implied that women couldn’t succeed on their own. An ASIS staff member wondered whether we would next be creating a group for bald, left-handed men named Mike.

That cynicism eventually dissipated, and WIS is one of ASIS’s strongest communities. It has liaisons in more than 125 ASIS chapters around the world, 957 community subscribers on ASIS Connects, and 5,700 group members on LinkedIn. A new generation of female leaders has taken the reins, including Loye Manning, Brittany Galli, Mary Gamble, Donna Kobzaruk, Deborah Allen, Lynn de Vries, and Nicole Fikes. Their events occur regularly around the world, ranging from virtual happy hours to career coaching to business and security skills.

Our work is far from done, but ASIS and its members can feel proud for beginning to change the narrative.

There’s More to Discover

With your Global Security Exchange (GSX) 2021 All-Access Pass, you get complimentary access to two exclusive Encore Events on 20 October and 10 November 2021 –– and all sessions on demand through the end of the year.

20 OCTOBER ENCORE EVENT PREVIEW

Join us tomorrow for a rebroadcast of these three top attended sessions. Plus, each speaker will be in attendance to continue the critical conversations started at this year’s GSX.

Mass Shooting Liability: What Every American Business Has to be Concerned With

11:00 AM ET
Tune in to hear examples of these tragic incidents and how the liability landscape has changed throughout the courts of America focusing on hotel chains, but also to educational facilities, shopping malls, apartment complexes and places of business.


Using Metrics to Support the Value Proposition of an Organization’s Security Operation

12:00 PM ET
Join us and walk through the creation of a metric-evaluation program, how to use metrics to measure the performance of your security program and examine case studies of existing programs. This presentation consists of a panel of data experts presenting several case studies and examples of effective metric management.


Effective Presentations to the Senior Executive Team and Board of Directors

1:00 PM ET
Understand why some security leaders dread the offensive task and learn how to turn the opportunity into a constructive conversation about managing risk. Learn practical tips to gain allies on the board or senior team as well as how to communicate in clear concise terms that leave the audience with a sense of trust in the presenter.


JOIN US ON 20 OCTOBER

You will have received an invitation to the GSX digital platform from Pathable. Didn’t get an invitation? Contact [email protected]