Frequently Asked Questions
Got a question? Please review the below FAQs. If you still can’t find the answer, feel free to reach out to the appropriate staff member on our Contact Us page. For all other inquiries, please contact ASIS Member Services.
| Event Information |
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| What are the plans for Global Security Exchange (GSX) 2023? |
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Global Security Exchange (GSX) 2023 is an integrated experience with in-person and digital features that will take place 11-13 September in Dallas, Texas, USA. The three-day event features daily global keynote and game-changer presentations, as well as concurrent education sessions focusing on the most pressing issues faced by the security profession. The event, which will also feature an expansive exhibit hall, will be hosted in-person at the Kay Bailey Hutchison Convention Center Dallas and online via the GSX digital platform. The GSX website will be updated regularly through September. You can sign up for email updates regarding GSX by visiting the home page. |
| What are the dates of GSX 2023? |
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11-13 September 2023 Additionally, ASIS will be hosting pre-conference Workshops and Certification Reviews, as well as the ASIS Awards Celebration with the Outstanding Security Performance Awards (OSPAs) before the start of GSX on 9-10 September. Be sure to look for updates to our event schedule. |
| Will ASIS be holding an Awards of Excellence at GSX? |
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Yes, the ASIS Awards of Excellence, featuring the Outstanding Security Performance Awards (OSPAs), will take place Sunday, 10 September, 5:00 pm – 6:30 pm CST. More information is coming soon. This event will be livestreamed. |
| What is the location of the GSX 2023 in-person portion? |
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The in-person portion of GSX 2023 will take place at the Kay Bailey Hutchison Convention Center Dallas, USA (located at 650 S. Griffin Street, Dallas, Texas, 75202). |
| When will the Exhibit Hall be open? |
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Monday, 11 September: 9:30 am — 4:30 pm Tuesday, 12 September: 9:30 am — 4:30 pm Wednesday, 13 September: 9:30 am — 3:00 pm |
| Can I view the schedule for GSX online? |
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Please click here for the GSX Schedule at a Glance. The full learning schedule for GSX 2023 is available here. GSX 2023 features both in-person and digital opportunities for learning and networking. |
| Will there be a GSX certificate of attendance available? If so, how do I receive mine? |
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Yes, verified GSX 2023 digital and in-person attendees will receive a PDF certificate of attendance by email between one and two months after GSX 2023. |
| Will there be shuttle bus service? |
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ASIS is pleased to announce plans for shuttle service between GSX hotels and the Kay Bailey Hutchison Convention Center. Shuttle buses will run every 15 – 20 minutes on the following schedule: Monday, 11 September Tuesday, 12 September Wednesday, 13 September Route 1 Route 2 Route 3 Route 4 Route 5 Walk hotels If you booked your hotel room through MCI USA, the GSX official housing service, a shuttle pass will automatically be added to your badge. Shuttle passes may be purchased for $50 on-site starting Sunday, 10 September – please visit the Shuttle Kiosk near GSX Registration in D Lobby at KBHCC. |
| Will there be a President’s Reception at GSX this year? |
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While no longer called the President’s Reception, ASIS International will be hosting its reception, ASIS Celebrates!, at 6:30 pm – 9:30 pm on Tuesday, 12 September at House of Blues in Dallas (located at 2200 N Lamar St, Dallas, TX 75202). Tickets are included with All-Access passes, and will not be sold separately. All attendees must wear their GSX 2023 badge. Only bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry, and there will be no bag/coat check provided. Bags that are not clear will be subject to additional search. No weapons permitted.
ASIS Celebrates! sponsored by Securitas and FiscalNote Global Intelligence. |
| Will there be scooters available at GSX? |
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Yes! GSX has partnered with AABCO-READY RENTAL to assist GSX 2023 attendees with dependable power scooter rental service. |
| What is ASIS’s crisis communication plan? |
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We take security very seriously at ASIS International. An important facet of our Security and Crisis Management Plan is how we communicate with our attendees and exhibitors in the unlikely event of an emergency. We have a multi-layered communications plan that includes public address announcements at the KBHCC, push messaging through our mobile app, and SMS messaging through Rave Mobile Safety, our new partner.
Please help us keep you safe by opting in to Rave Mobile Safety. Text GSX2023 to 67283 You will receive three messages from Rave:
Your number will be deleted from the Rave system on Thursday 14 September. |
| When will GSX 2024 and 2025 take place? |
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GSX 2024 GSX 2025 |
| Registration & Housing |
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| Where can I register for GSX 2023? |
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You can register and book housing for GSX at https://www.mcisemi.com/asis2023/. |
| How much does it cost to attend GSX 2023? |
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You can find detailed registration packages and fees here.
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| I’m an ASIS member. Can I receive discounted registration for GSX? |
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GSX registration rates are discounted for ASIS members. Find detailed registration packages and fees here. |
| Can I earn Continuing Professional Education (CPE) credits at GSX 2023? |
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Yes! GSX is the best place to earn CPE credits to help you maintain your important credential. APPs, CPPs, PCIs, and PSPs can earn up to 22 CPEs for their participation. “All-Access” Registrants Receive: 22 Total for Full Registration
Includes sessions, expo, and recordings. “Expo Only” Registrants Receive: 9 CPEs Total for Full In-Person Registration
One Day Expo Only Registrants can receive 3 CPEs/day. “Exhibitor” Registrants Receive: 3 CPEs for Entire Experience
“Pre-Conference” Program Registrants Receive:
Digital Registration:
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| How long will it take for the CPEs that I received from my GSX registration to be automatically credited to my account? |
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For those who attend GSX 2023, ASIS will load the appropriate number of CPEs into your account between six to eight weeks after GSX 2023. |
| Where can I book housing? |
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Please visit https://www.mcisemi.com/asis2023/ to book your hotel room in Dallas. ASIS has designated MCI USA as the official and only housing provider for GSX 2023. There are fraudulent companies and organizations that will try to present themselves as official partners of ASIS and offer you a potential room that might not be guaranteed or available. Should you be contacted by someone other than MCI USA or ASIS, please let us know at [email protected]. |
| Is there a cutoff date to book housing for GSX? |
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Book your housing before Thursday, 17 August 2023, for the best available hotels and rates. Limited inventory will be available through MCI USA until Friday, 1 September 2023. |
| If I am having trouble with housing or registration, who should I contact? |
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Please contact MCI USA, the official GSX housing & registration vendor: 877.212.6913 (U.S. only) |
| Is there a discount available to ASIS Members in Emerging Markets? |
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Yes, ASIS Members in good standing are eligible for 50% off an All-Access Pass using discount code EM232#. For more information and to see if you are eligible, please check www.gsx.org/emerging-markets/. |
| Is there a discount available to law enforcement, military, and first responders? |
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Yes, Wednesday 13 September is Military & Law Enforcement Appreciation Day at GSX where we honor the individuals who make our communities and world a safer place. As a thank you for your service, all active and retired law enforcement, military, and first responders can use code SERVE at https://www.mcisemi.com/asis2023/ to receive a FREE One-Day Pass to GSX on Wednesday 13 September, either digital or in-person. |
| How to get a Visa Invitation Letter for GSX? |
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Personalized visa invitation letters are automatically generated and sent to all individuals who register for in-person GSX with a mailing address outside the U.S. International attendee’s registration fees will be refunded if you are unable to obtain a visa, provided that the visa was applied for well in advance of GSX 2023 and all necessary documents were submitted in a timely manner. We will accept requests for GSX refunds up to 3 October 2023. Please view the Show Policies and Cancellation Policies (see under “Show Policies” listed below). |
| What are the guest registration details for GSX? |
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Guest refers to a spouse, significant other, or other personal friend, not a business associate or staff colleague affiliated with the security industry. Includes access to general sessions and 3 days of exhibit hall including lunch each day. Price is $200 USD. |
| What payment methods are accepted for GSX registration? |
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The easiest, quickest, and least expensive method of payment(s) is via a credit card. ASIS accepts VISA, MasterCard, American Express, and Discover. If you need to pay via wire, please contact [email protected] Your bank must include your name and personal ASIS membership number with the transmittal. Without this information, we may not be able to properly credit your account. ASIS is not responsible for any of the bank fees related to this wire transmittal. You must specify to your bank that ALL BANK FEES MUST BE PREPAID BY YOU, including currency exchange fees, all wire fees, bank transfer fees, etc., or your registration may not be paid in full after these charges are deducted from your payment. |
| How can I get an invoice for my GSX registration? |
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Please contact ASIS Member Services via email [email protected] or via phone +1.703.519.6200 (option #1). Office hours are Monday – Friday, 9:00 am to 5:00 pm ET. |
| Show Policies |
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| Where can I find the GSX 2023 Terms & Conditions? |
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Click here https://www.gsx.org/about/terms-conditions/ for the conference terms & conditions. |
| What are the safety considerations that will be in place at GSX 2023? |
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ASIS International’s first priority is the health and safety of GSX stakeholders – attendees, exhibitors, speakers, sponsors, staff, and vendors. Please review the GSX health and safety page. |
| Will cash payment be accepted on-site at GSX? |
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ASIS will not be accepting cash payment on-site at GSX Registration or the ASIS Store. |
| What is the GSX 2023 Cancellation Policy? |
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To receive a refund, all cancellation requests must be made in writing and submitted to GSX 2023 Registration, [email protected], no later than Friday, 4 August 2023. All cancellations are subject to a $100 administrative fee. New registrations and cancellation requests received after Friday, 8 September 2023 are non-refundable. Foundation donations are non-refundable. Expo-only passes are non-refundable and non-transferable. Ticketed events are non-refundable and non-transferable. International Attendees: Your registration fees will be refunded if you are unable to obtain a visa, provided that the visa was applied for well in advance of GSX 2023 and all necessary documents were submitted in a timely manner. In lieu of a cancellation, attendees may request that their registration be rolled over to the other cohort – from in-person to digital, or from digital to in-person. Any difference in fees will be charged or refunded. All requests to rollover must be made in writing and submitted to GSX 2023 Registration, [email protected], no later than Friday, 8 September 2023. ASIS will review special requests for refunds after GSX 2023 and no later than Friday, 4 August 2023. ASIS retains the right to determine what constitutes an emergency situation, if additional supporting documentation is required, and if a refund will be given, and ASIS’ decision will be final. Special requests for refunds submitted after Friday, 8 September 2023 will not be considered. ASIS will not refund due to travel carrier cancellations or other unforeseen incidents beyond attendees’ control. All attendees are urged to purchase personal travel insurance. International Attendees: Your registration fees will be refunded if you are unable to obtain a visa, provided that the visa was applied for well in advance of GSX 2023 and all necessary documents were submitted in a timely manner. In lieu of a cancellation, attendees may request that their registration be rolled over to the other cohort – from in-person to digital, or from digital to in-person. Any difference in fees will be charged or refunded. All requests to rollover must be made in writing and submitted to GSX 2023 Registration, [email protected], no later than Friday, 8 September 2023. ASIS International will review special requests for refunds after GSX 2023 and no later than Friday, 8 September 2023. ASIS retains the right to determine what constitutes an emergency situation, if additional supporting documentation is required, and if a refund will be given, and ASIS’ decision will be final. Special requests for refunds submitted after Friday, 8 September 2023 will not be considered. ASIS will not refund due to travel carrier cancellations or other unforeseen incidents beyond attendees’ control. All attendees are urged to purchase personal travel insurance. |
| Do you sell attendee contact information? |
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ASIS International values the privacy and integrity of our members, attendees, and exhibitors. We do not sell attendee contact information, nor do we provide it to third-party vendors for distribution. It has been brought to our attention that companies have been trying to sell attendee lists from GSX. This is a scam—please do not respond. If you ever have concerns about the validity of an offer you receive, please contact us at [email protected] |
| Contact Us |
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| I have a question regarding registration and/or housing – who can help? |
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Please contact GSX Customer Service +1 877-212-6913 Monday-Friday, 8:00 am – 5:30 pm CT |
| I have a question about ASIS/my membership. |
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Please contact ASIS Customer Service +1 703.519.6200 Monday-Friday, 9:00 am – 5:00 pm ET |