Frequently Asked Questions – 2023

Global Security Exchange (GSX) 2023 is an integrated experience with in-person and digital features that will take place 11-13 September in Dallas, Texas, USA. The three-day event features daily global keynote and game-changer presentations, as well as concurrent education sessions focusing on the most pressing issues faced by the security profession. The event, which will also feature an expansive exhibit hall, will be hosted in-person at the Kay Bailey Hutchison Convention Center Dallas and online via the GSX digital platform.

The GSX website will be updated regularly through September. You can sign up for email updates regarding GSX by visiting the home page.

11-13 September 2023

Additionally, ASIS will be hosting pre-conference Workshops and Certification Reviews, as well as the ASIS Awards Celebration with the Outstanding Security Performance Awards (OSPAs) before the start of GSX on 9-10 September. Be sure to look for updates to our event schedule.

Yes, the Awards Celebration, featuring the Outstanding Security Performance Awards (OSPAs), will take place Sunday, 10 September, 5:00 pm – 6:30 pm CST. More information is coming soon.

This event will be livestreamed.

The in-person portion of GSX 2023 will take place at the Kay Bailey Hutchison Convention Center Dallas, USA (located at 650 S. Griffin Street, Dallas, Texas, 75202).

Please click here for the GSX Schedule at a Glance.  The full schedule for GSX 2023 will be available in the Spring 2023. GSX 2023 features both in-person and digital opportunities for learning and networking.

Yes, verified GSX 2023 digital and in-person attendees will receive a PDF certificate of attendance by email between one and two months after GSX 2023.

Yes, shuttle bus service will be provided between the convention center and GSX hotels. Schedule and route details will be made available in the summer.

While no longer called the President’s Reception, ASIS International will be hosting its reception, ASIS Celebrates!, at 6:30 pm – 9:30 pm on  Tuesday, 12 September at House of Blues in Dallas (located at 2200 N Lamar St, Dallas, TX 75202). This is a ticketed event. More information coming soon.

23-25 September 2024 in Orlando, Florida USA.

You can register and book housing for GSX at https://www.mcisemi.com/asis2023/.

You can find detailed registration packages and fees here.

GSX registration rates are discounted for ASIS members. Find detailed registration packages and fees here.

Yes! GSX is the best place to earn CPE credits to help you maintain your important credential. APPs, CPPs, PCIs, and PSPs can earn CPEs for their participation. More information on CPE credits at GSX 2023 will be coming shortly.

For those who attend GSX 2023, ASIS will load the appropriate number of CPEs into your account between four and six weeks after GSX 2023.

Please visit https://www.mcisemi.com/asis2023/ to book your hotel room in Dallas. ASIS has designated MCI USA as the official and only housing provider for GSX 2023. There are fraudulent companies and organizations that will try to present themselves as official partners of ASIS and offer you a potential room that might not be guaranteed or available. Should you be contacted by someone other than MCI USA or ASIS, please let us know at [email protected].

Please contact MCI USA, the official GSX housing & registration vendor:

[email protected]

+1.888.887.8072
+1.972.349.7452

Yes, ASIS Members in good standing are eligible for 50% off an All-Access Pass using discount code EM232#. For more information and to see if you are eligible, please check www.gsx.org/emerging-markets/.

Yes, Wednesday 13 September is Military & Law Enforcement Appreciation Day at GSX where we honor the individuals who make our communities and world a safer place. As a thank you for your service, all active and retired law enforcement, military, and first responders can use code SERVE at https://www.mcisemi.com/asis2023/ to receive a FREE One-Day Pass to GSX on Wednesday 13 September, either digital or in-person.

Personalized visa invitation letters are automatically generated and sent to all individuals who register for in-person GSX with a mailing address outside the U.S. International attendee’s registration fees will be refunded if you are unable to obtain a visa, provided that the visa was applied for well in advance of GSX 2023 and all necessary documents were submitted in a timely manner. We will accept requests for GSX refunds up to 3 October 2023. Please view the Show Policies and Cancellation Policies (see under “Show Policies” listed below).

Guest refers to a spouse, significant other, or other personal friend, not a business associate or staff colleague affiliated with the security industry. Includes access to general sessions and 3 days of exhibit hall including lunch each day. Price is $200 USD.

The easiest, quickest, and least expensive method of payment(s) is via a credit card. ASIS accepts VISA, MasterCard, American Express, and Discover. If you need to pay via wire, please contact [email protected] Your bank must include your name and personal ASIS membership number with the transmittal. Without this information, we may not be able to properly credit your account. ASIS is not responsible for any of the bank fees related to this wire transmittal. You must specify to your bank that ALL BANK FEES MUST BE PREPAID BY YOU, including currency exchange fees, all wire fees, bank transfer fees, etc., or your registration may not be paid in full after these charges are deducted from your payment.

Please contact ASIS Member Services via email [email protected] or via phone +1.703.519.6200 (option #1). Office hours are Monday – Friday, 9:00 am to 5:00 pm ET.

Click here https://www.gsx.org/about/terms-conditions/ for the conference terms & conditions.

ASIS International’s first priority is the health and safety of GSX stakeholders – attendees, exhibitors, speakers, sponsors, staff, and vendors. Please review the GSX health and safety page.

ASIS will not be accepting cash payment on-site at GSX Registration or the ASIS Store.

To receive a refund, all cancellation requests must be made in writing and submitted to GSX 2023 Registration, [email protected], no later than Friday, 4 August 2023. All cancellations are subject to a $100 administrative fee. New registrations and cancellation requests received after Friday, 8 September 2023 are non-refundable. Foundation donations are non-refundable.  Expo-only passes are non-refundable and non-transferable. Ticketed events are non-refundable and non-transferable.

International Attendees: Your registration fees will be refunded if you are unable to obtain a visa, provided that the visa was applied for well in advance of GSX 2023 and all necessary documents were submitted in a timely manner.

In lieu of a cancellation, attendees may request that their registration be rolled over to the other cohort – from in-person to digital, or from digital to in-person.  Any difference in fees will be charged or refunded.  All requests to rollover must be made in writing and submitted to GSX 2023 Registration, [email protected], no later than Friday, 8 September 2023.

ASIS will review special requests for refunds after GSX 2023 and no later than Friday, 4 August 2023. ASIS retains the right to determine what constitutes an emergency situation, if additional supporting documentation is required, and if a refund will be given, and ASIS’ decision will be final. Special requests for refunds submitted after Friday, 8 September 2023 will not be considered.  ASIS will not refund due to travel carrier cancellations or other unforeseen incidents beyond attendees’ control. All attendees are urged to purchase personal travel insurance.

International Attendees: Your registration fees will be refunded if you are unable to obtain a visa, provided that the visa was applied for well in advance of GSX 2022 and all necessary documents were submitted in a timely manner.

In lieu of a cancellation, attendees may request that their registration be rolled over to the other cohort – from in-person to digital, or from digital to in-person.  Any difference in fees will be charged or refunded.  All requests to rollover must be made in writing and submitted to GSX 2022 Registration, [email protected], no later than Friday, 8 September 2023.

ASIS International will review special requests for refunds after GSX 2023 and no later than Friday, 8 September 2023. ASIS retains the right to determine what constitutes an emergency situation, if additional supporting documentation is required, and if a refund will be given, and ASIS’ decision will be final. Special requests for refunds submitted after Friday, 8 September 2023 will not be considered.  ASIS will not refund due to travel carrier cancellations or other unforeseen incidents beyond attendees’ control. All attendees are urged to purchase personal travel insurance.

ASIS International values the privacy and integrity of our members, attendees, and exhibitors. We do not sell attendee contact information, nor do we provide it to third-party vendors for distribution. It has been brought to our attention that companies have been trying to sell attendee lists from GSX. This is a scam—please do not respond. If you ever have concerns about the validity of an offer you receive, please contact us at [email protected]

Please contact GSX Customer Service

[email protected]

+1.888.887.8072 or +1 972.349.7452
+1 972.349.7715 (fax)

Monday-Friday, 8:00 am – 5:30 pm CT

Please contact ASIS Customer Service

[email protected]

+1 703.519.6200
+1 703.519.6299 (fax)

Monday-Friday, 9:00 am – 5:00 pm ET